Just got off the phone with a sales manager for an employer who tells me that 60% of their sales job is using the telephone. 40% is face to face presentations. Her candidate is testing as highly telephobic, meaning not comfortable proactively using the telephone. This doesn’t mean that she will not hire this particular candidate because the candidate has a lot of positives. However, knowing the type of call reluctance will help the manager in training and development of this individual. The good news is that telephobia is one of the easiest types of call reluctance to overcome. However, she will have to invest in specialized coaching and training to make sure this individual will succeed.
Connie Kadansky, 602-997-1101, helps employers take the guesswork out of hiring salespeople. Make sure that they will consistently prospect before you hire them! firstname.lastname@example.org